Service delivery

Last updated 2026-10-02

NoticeBrief is a digital service. Nothing physical is ever shipped; this page describes how results are delivered instead.

1. Nature of the service

NoticeBrief reads an IRS or state tax notice and the client's filed return, reconciles every figure to the cent with code, has a second AI model review the result, and drafts the response letter with the schedule attached as Exhibit A. There are no physical goods, packaging or postage involved at any point.

2. What you receive, and how

Results are delivered two ways, both digital:

• Dashboard: signed-in results appear in your account as soon as they're ready, with a download link for each output.
• API: if you use the API, a practice's own tool or an AI assistant submits a notice and the filed return and receives the reconciliation schedule, the drafted letter and what is left to check.

A result is delivered only after the second-model review has run. If it could not run, nothing is delivered and the credits are returned to your balance.

Outputs produced: Response packet (PDF): the letter, Exhibit A and what is left to check; Response letter (Word), for editing; Exhibit A schedule (CSV), to the cent; Machine-readable result (JSON).

3. Turnaround time

Results are produced automatically; turnaround depends on document size and model availability. There is no fixed delivery window, but every job's status and stage are visible in your dashboard, and we notify you as this product describes: Job finished email.

4. Access to results

Results stay available for download for as long as we retain the underlying job's files — see retention in our privacy policy. Each dashboard row shows exactly how long its files will be kept.

5. API access

Programmatic access uses an API key you generate in the dashboard. There is no separate "shipping" step for API results: the same job record and download URLs are available through GET requests once the job finishes.

6. Account and access

You need a NoticeBrief account (email + password, or a supported social sign-in) to submit work and receive results. No shipping address is collected or required.

7. Contact details